The Customer Factor

The Customer Factor 28424e

A Scheduling, Invoicing, and Estimating app for service businesses. 223l4p

App info 4b1o2k

14.1.87
Business
November 18, 2024
22,477
The Customer Factor
Android 5.0+
Everyone
Get The Customer Factor for Free on Google Play
APK
ment

App description 6u3n1f

Android App Analysis and Review: The Customer Factor, Developed by The Customer Factor. Listed in Business Category. Current Version Is 14.1.87, Updated On 18/11/2024 . According to s reviews on Google Play: The Customer Factor. Achieved Over 22 thousand Installs. The Customer Factor Currently Has 176 Reviews, Average Rating 4.1 Stars

Android App Feature List

- Customers and Prospects
- Searchable
- Add new
- Edit existing data
- Add/ photos
- View customer job history and prospect estimate history
- Convert estimates to jobs seamlessly.

- Appointments
- Schedule jobs, estimates, tasks, or personal appts.
- Edit/Reschedule/Delete
- Time tracking for jobs
- Send an "I'm on the way" text message
- See a street view of each appointment

- Invoice
- Generate Invoice
- View Invoice PDF
- Pay Invoice (Third party API is used for Credit Card processing)
- Capture customer signature.
- Email Invoice with predefined template text
- Print Invoice if connected to an air printer

- Estimate/Proposal
- Generate Estimate
- View Estimate PDF
- Capture prospect (or customer) signature.
- Email Estimate with predefined template text
- Print Estimate if connected to an air printer

We update our apps regularly with new features and to make sure they're at 100%, so we suggest turning on automatic updates on devices running The Customer Factor app.
We are currently offering version 14.1.87. This is our latest, most optimized version. It is suitable for many different devices. Free directly apk from the Google Play Store or other versions we're hosting. Moreover, you can without registration and no required.

We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.

It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.

What's New 1b5z3l

Thanks for using The Customer Factor! This updates fixes a recent edit issue some s were experiencing along with a few other miscellaneous fixes. We also made some important changes to comply with Google policies for platform updates and security which will allow us to build features at a faster pace! We update our apps regularly so we suggest turning on automatic updates on devices running The Customer Factor.

Rate and review on Google Play store 10411j

4.1
176 total
5 63.2
4 15.8
3 5.3
2 4.7
1 11.1

Total number of installs (*estimated) 2z2c

Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.

Recent Comments 151d27

Elizabeth K. Ulasnik 3fhk

I've been using TCF for many years, and it was GREAT. However, ever since they created a new interface, it's horrible. It started with small problems that were easily resolved in minutes to now bigger issues that take days to get resolved. It's impossible to run a business like that. App constantly glitches, checklists get lost, pictures disappear, new customer info doesn' save, AND when calling customer service, a woman answers with kid and animal noises in the background (farm noises).

A Google 44z2e

I purchased the year subscription to Customer Factor and had a hard time figuring it out (totally my fault, I'm not a quick learner when it comes to new apps). Unfortunately I had customers waiting for invoices so I just decided to go with another platform, and when I ed the developer of CF and told them I needed to delete my , they immediately acted on my request & to my surprise, sent me a very fair refund for the remainder of my subscription! They also took the time to explain all the features and show me how awesome Customer Factor really is. Needless to say, I will be switching back as soon as we get to winter & our schedule slows down enough for me to learn how to use it. Customer factor is way better priced than the others, and they are very helpful if you actually reach out to them for assistance. I would highly recommend this app for small service businesses!

Jacob Andrews 43at

Frequent crashes, excessive background battery drain. Functionality is fine, no issues. But TCF keeps running in the background, has halved my battery life, and when I check logs I see crashes and only from TCF. I recommend severely limiting background usage, disabling location services, and when not actively using the app, going to "App Info" and "Force Stop App" every time it's not the active app on your screen.

Andrew Nigg 4m2ni

The customer factor is a great program. But the phone app is straight garbage, if you do to many things at one time is freezes and won't load anything. You have to shut down the app and try to reload it, half the time it won't even reload. Very frustrating when you are trying to work amd get customers info.

CG Gutters 75u2g

I have used this program for years. The program itself is very good. However , customer service is the biggest downfall. I called in to make a payment and get my fixed and have been told to pay by a link. Put info into the link. It didn't work. Called back to make sure everything was OK, but I couldn't reach anyone. Reached out through email and was told they would look into it. I was told I'd get a call within an hour and that Steve is the only one who can process payments. No call!!!

BCB Cleaning Services kp4w

Horrible communication! I have had a few cards I've had to cancel due to employees losing them and then if the billing doesn't go through they don't call or email or anything to you to let you know- they just completely log you out right away with no notice! Its ridiculous!

Tabatha Kiraly 3h5v1m

The app use to load on my phone but now after multiple deletes and reinstalls I can't even log-in. It's been 2 weeks. I thought maybe it was a system error or an update and I've completed all avenues to remedy this but no luck. As soon as I reinstall it I click open...it comes to the log-in page, I enter my name and then the app minimizes and won't log-in. It's frustrating!

A Google 44z2e

Awesome app and , increadable customer service. They will schedule to walk you though system and help you get the program configured to serve your business best. You can have emails automated to be sent and request reviews after a job is completed. All your expenses and profits are able to be recorded in program, which makes taxes a breeze at the end of the year. Able to send invoices from phone. Store all job history in my phone, and attach before and after pics to job hist. All on cloud.

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