SolarWinds Service Desk 5b6h3w

Core SolarWinds Service Desk capabilities directly from mobile device. 3t5os

App info 4b1o2k

Version :

3.2.2

Category :

Business

Update :

June 04, 2025

Installs :

38,220

Developer :

SolarWinds

Requires Android :

Android 5.0+

Content Rating :

Everyone

Get it on :

APK

ment

App description 6u3n1f

Android App Analysis and Review: SolarWinds Service Desk, Developed by SolarWinds. Listed in Business Category. Current Version Is 3.2.2, Updated On 04/06/2025 . According to s reviews on Google Play: SolarWinds Service Desk. Achieved Over 38 thousand Installs. SolarWinds Service Desk Currently Has 320 Reviews, Average Rating 4.1 Stars

The SolarWinds Service Desk app for Android gives your technicians and end-s instant access to core service desk capabilities directly from their mobile device. Your technicians can work on incidents and provide services from anywhere and with the newly included end- version, your service desk is available anytime from anywhere, ensuring your employees have access to the and resources they need to stay productive.

For Technicians:
- Receive real-time notifications
- Track open and incoming tickets
- Assign or reassign active incidents
- Update and resolve issues
- Reference historical data for troubleshooting

For Employees:
- Submit a ticket (such as a broken device)
- Request services (such as access to an application)
- Access self-service articles
- Check request status
- Add comments to open tickets

© SolarWinds Worldwide, LLC. All rights reserved.

We are currently offering version 3.2.2. This is our latest, most optimized version. It is suitable for many different devices. Free directly apk from the Google Play Store or other versions we're hosting. Moreover, you can without registration and no required.

We have more than 2000+ available devices for Samsung, Xiaomi, Huawei, Oppo, Vivo, Motorola, LG, Google, OnePlus, Sony, Tablet ... with so many options, it’s easy for you to choose games or software that fit your device.

It can come in handy if there are any country restrictions or any restrictions from the side of your device on the Google App Store.

What's New 1b5z3l

Bug fixes and improvements

Rate and review on Google Play store 10411j

4.1

320 total

5 59.4

4 22.9

3 4.5

2 0.6

1 12.6

Total number of installs (*estimated) 2z2c

Estimation of total number of installs on Google Play, Approximated from number of ratings and install bounds achieved on Google Play.

Recent Comments 151d27

Andrew Maples 471gl

Extremely convenient with a nice interface, but missing a few features that would make it excellent. My biggest annoyance is that I receive push notifications, but attempting to open them does not open the app. Also, there was approximately a month where Single Sign-On was just inexplicably broken. It has been updated and fixed since then.

Alex c4e46

Good app overall. 2-star with current issue. I don't know when it started, but the app crashes when replying to a ticket. I'm not sure if it's related to character length or time in the response. I can send a short reply, but with anything over a few sentences, the app freezes up and needs closed. My workaround is to type the response in another app and then paste it into the ticket. It can still freeze up but I'm able to post the reply. Galaxy Note 20 Ultra Android 12

Alex Birk (BirkinatorTV) 1mh4i

While I am a long time of Samanage/SWSD, the app has always, and still leaves alot to be desired. Simple functionality like linking configuration items to incidents, seeing what incident a task is associated with(incident number isn't anywhere on the task and view "source" button does not appear to work) and being able to see the inventory still isn't included in the app version. If seeing, asg, and closing tickets is what you're after, this is sufficient. Not more outside of that.

A Google 44z2e

I am going to uninstall this app because there are no notification options at all. I have access to numerous different ticket groups and only need notifications from one group. There is not even an option to turn notification off let alone manage notifications per group. Hopefully this is a feature added on the near future.

Mason Hullermann 4ue4s

Costat issue with inconsistent notifications. Some days I will get notifications when tickets get created and other days I don't. I have had this issue across multiple devices and have check led battery saving settings, notification setting and everything else with no luck.

Brian 6z4020

There's no way to create tasks within tickets and notifications don't always sound. It would also be nice if the notifications could actually be audible, using something like Google Assistant to read out the notifications from SWSD, along with an alerting sound

Matt R. 1d3j4g

For over 6+ months the notification have been broke. Constantly turns off all notification so I never get notified. I have reinstall the app multiple times and still junk. Please get this fixed. Everyone in my IT group experiences this issue

A Google 44z2e

New update is nice, but a simple oversight makes it useless. Most of my s send screenshots of their errors. You cannot zoom in on screenshots by tapping or any touch gesture. Please add and I will update my review.